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Frequently Asked Questions
Good questions deserve clear answers. Here are the ones I hear most.
About Bene Telehealth
Bene serves adults, both women and men, seeking personalized virtual care for hormone health, menopause and perimenopause, weight and metabolic health, sexual and intimate health, healthy aging, skin health, and overall wellness. Our ideal patient is someone who is proactive about their health and wants more than a rushed appointment.
Time, attention, and personalization. Your care is built around your whole picture, not a single symptom or lab value, and it is delivered with evidence-informed medicine and a genuinely human touch by a board certified, menopause certified provider.
California and Virginia, with plans to expand to more in 2027.
Virtual Appointments
We review your intake together, discuss your symptoms, labs (if applicable), history, and goals in depth, and begin shaping your personalized plan. You will leave understanding what comes next and why.
Complete your intake thoughtfully, gather any recent laboratory results or relevant medical records, note the questions you want to ask, and find a quiet, private spot with a reliable internet connection. That is it.
Laboratory Testing
Sometimes. When clinically appropriate, labs can add valuable information to your evaluation, but testing decisions are always individualized. Labs are one tool among many, and your symptoms and story always matter. Book a complimentary 10 minute discovery call for questions about which panel would be most appropriate for your goals.
Yes. Recent labs can be a helpful part of your evaluation, so please have them available for your visit. For clinical relevance, these should be within the last 3 months.
Your Ongoing Care
Your plan includes follow-up visits to monitor progress, review any testing, and adjust your care as your needs evolve. Ongoing support is a core part of how Bene works.
Always. Every plan is developed through shared decision-making, built around your individual evaluation, goals, and preferences. There are no one-size-fits-all protocols here.
Your privacy matters deeply. Visits are conducted through secure telehealth technology, and your health information is handled with care and confidentiality.
Existing patients can access care, records, and scheduling through the patient portal linked throughout the website.
Membership Plans / Membership FAQs
This can be confusing! We've developed it to try to be as simplified as possible, but sometimes tackling health goals is anything but that."Foundations Membership:Â Ideal for those wanting hormone treatment (not Testosterone or testosterone enhancing medications) and weight loss with medication treatments. While labs are helpful and recommended, not always necessary.Optimize:Â Necessary for considering testosterone therapy or testosterone enhancing medications and those wanting a more detailed look into hormone health.Elite:Â For those that want the most comprehensive plan focused on hormone health, weight and metabolism patterns, and longevity.Still have questions? Please reach out and I will be glad to help with your specific support@livebenehealth.com
Have a Different Question?
Ask away. And when you are ready, your consultation is a click away.
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